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Frequently Asked Questions

  • Where is Jensen Brassware located
    Jensen Brassware is located in the North West of England, United Kingdom. Our physical store is situated in a convenient location for customers in the area to visit and explore our wide range of bathroom brassware products. Additionally, our online store allows customers from all over the country to browse and purchase bathroom products, and more from the comfort of their own homes. Our location in the heart of England allows us to provide efficient and timely delivery to our customers, ensuring that they receive their purchases in a timely manner. Additionally, our knowledgeable and friendly staff are ready to assist both in person and online, to provide personalized recommendations and answer any questions you may have about our products and services.
  • Where is Jensen Brassware located and what is its association with AET Group Limited
    Jensen Brassware is located in the North West of England, United Kingdom, and is a proud part of AET Group Limited, a renowned company specialising in providing high-quality home goods. As part of AET Group Limited, we are committed to offering an extensive range of bahroom essentials, to our valued customers. Our association with AET Group Limited ensures that we maintain high standards of quality, affordability, and customer satisfaction in all our products and services.
  • What makes Jensen Brassware unique compared to other bathroom goods manufacturers
    Jensen Brassware stands out from other online home goods stores due to our focus on luxury home, office, and garden products. Many of our products are designed and developed specifically by Jensen Brassware, ensuring unique and high-quality items that you won't find elsewhere. Additionally, we also curate and sell premium quality global brands that meet our stringent standards for design, craftsmanship, and durability. Our commitment to offering a blend of exclusive, in-house designs and premium global brands sets us apart, providing our customers with a diverse range of products to elevate your bathrooms and kitchen spaces.
  • How does Jensen Brassware ensure the quality and pricing of its products from recognised brands?
    At Jensen Brassware, we take pride in offering premium quality products amnd designs to our valued customers. To ensure the quality and pricing integrity of our products, we have implemented a robust system of daily price checks and verification across our entire business. This means that our team consistently monitors and compares prices to guarantee that our customers are getting the best value for their purchases. Additionally, our commitment to supporting our partner suppliers means that we work closely with them to maintain the highest standards of quality and authenticity for the products we sell. By prioritising the reliability and excellence of our offerings, we strive to provide a seamless and trustworthy shopping experience for our customers.
  • Will the Jesen Brassware Customer Service Team call me back
    If you leave a telephone number including any applicable regional and country codes, or an email address we will always respond by the next working day. We do however try to respond within 1 hour though extraneous circumstances may sometimes prevail.
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